Certification ID
SPV-B2N7WF
Verified since Mar 2026
- Every Caller, a Person
- The Service Recovery Playbook
Verification summary
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Verification granted This speaker was verified by SP Verified in Mar 2026. The certification ID above is permanent.Verified
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Profile completeness 83% of core packet sections carry content.83%
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Booking evidence 31 verified engagements on record.Verified
31 verified engagements · more coming
12 named confirmers · 8 confirmed by documentary review · 4 confirmed by the speaker · 27 confirmed as paid.
31 verified engagements · 28 shown in full · 2 shown by category · 1 private.
Open the expanded view to see each engagement with its date, organization, and the name of who verified it.
Expanded view: show engagementsReturn to summary
- Main Street Growth Summit National Meeting Main Street Growth Summit · Aug 2026 · 120 attendees · Keynote · Verified by Robin Ellery, Event organizer · Paid engagement Verified engagement
- Cornerstone Retail Group Leadership Summit Cornerstone Retail Group · Jul 2026 · 240 attendees · Keynote · Verified by Alex Barlow, Meeting planner · Paid engagement Verified engagement
- Ledger and Co. Conference National Meeting Ledger and Co. Conference · Jun 2026 · 350 attendees · Keynote · Verified by Rene Baptiste, Program chair · Paid engagement Verified engagement
- Association San Antonio, TX · Apr 2026 · Workshop · SP Verified documentary review · Paid engagement Verified engagement
- Ledger and Co. Conference Team Summit Ledger and Co. Conference · Mar 2026 · 650 attendees · External keynote / training · Confirmed by the speaker (Speaker-attested record) · Paid engagement Verified engagement
- Pinnacle Sales Kickoff Annual Conference Pinnacle Sales Kickoff · Feb 2026 · 900 attendees · Training · Verified by Chris Pruitt, Program chair · Paid engagement Verified engagement
- Cornerstone Retail Group Leadership Summit Cornerstone Retail Group · Dec 2025 · 1 attendees · Breakout session · Verified by Kim Aldana, Event organizer · Paid engagement Verified engagement
- Ledger and Co. Conference Annual Kickoff Ledger and Co. Conference · Sep 2025 · 240 attendees · Keynote · Verified by SP Verified documentary review, SP Verified review · Paid engagement Verified engagement
- Cornerstone Retail Group Regional Forum Cornerstone Retail Group · Aug 2025 · 350 attendees · Keynote · Verified by SP Verified documentary review, SP Verified review · Paid engagement Verified engagement
- Pinnacle Sales Kickoff Team Summit Pinnacle Sales Kickoff · Jul 2025 · 480 attendees · Keynote · Verified by Morgan Hale, Meeting planner Verified engagement
- Association San Antonio, TX · Jun 2025 · Workshop · Verified by Jo Ferreira, Program chair · Paid engagement Verified engagement
- Pinnacle Sales Kickoff Leadership Summit Pinnacle Sales Kickoff · May 2025 · 900 attendees · External keynote / training · Verified by Dana Whitfield, Event organizer Verified engagement
- Main Street Growth Summit Annual Kickoff Main Street Growth Summit · Apr 2025 · 1 attendees · Training · Verified by Sam Whitaker, Meeting planner · Paid engagement Verified engagement
- Main Street Growth Summit Regional Forum Main Street Growth Summit · Mar 2025 · 120 attendees · Breakout session · Verified by SP Verified documentary review, SP Verified review · Paid engagement Verified engagement
- Pinnacle Sales Kickoff Annual Conference Pinnacle Sales Kickoff · Jan 2025 · 240 attendees · Panel · Verified by SP Verified documentary review, SP Verified review · Paid engagement Verified engagement
- Harborview Chamber Forum Team Summit Harborview Chamber Forum · Dec 2024 · 350 attendees · Keynote · Verified by SP Verified documentary review, SP Verified review Verified engagement
- Ledger and Co. Conference Annual Conference Ledger and Co. Conference · Oct 2024 · 480 attendees · Keynote · Verified by Patrice Vane, Program chair · Paid engagement Verified engagement
- Main Street Growth Summit Regional Forum Main Street Growth Summit · Sep 2024 · 650 attendees · Keynote · Verified by Sam Whitaker, Event organizer · Paid engagement Verified engagement
- Cornerstone Retail Group Regional Forum Cornerstone Retail Group · Aug 2024 · 900 attendees · Workshop · Verified by Robin Ellery, Meeting planner · Paid engagement Verified engagement
- Main Street Growth Summit Annual Kickoff Main Street Growth Summit · Jun 2024 · 1 attendees · External keynote / training · Verified by SP Verified documentary review, SP Verified review Verified engagement
- Harborview Chamber Forum Annual Conference Harborview Chamber Forum · May 2024 · 120 attendees · Training · Verified by Kim Aldana, Event organizer · Paid engagement Verified engagement
- Harborview Chamber Forum Leadership Summit Harborview Chamber Forum · Apr 2024 · 240 attendees · Breakout session · Verified by Terry Lindros, Meeting planner · Paid engagement Verified engagement
- Ledger and Co. Conference National Meeting Ledger and Co. Conference · Feb 2024 · 350 attendees · Panel · Confirmed by the speaker (Speaker-attested record) · Paid engagement Verified engagement
- Ledger and Co. Conference Annual Conference Ledger and Co. Conference · Jan 2024 · 480 attendees · Keynote · Verified by SP Verified documentary review, SP Verified review · Paid engagement Verified engagement
- Pinnacle Sales Kickoff Regional Forum Pinnacle Sales Kickoff · Jan 2024 · 650 attendees · Keynote · Verified by Terry Lindros, Meeting planner · Paid engagement Verified engagement
- Pinnacle Sales Kickoff Regional Forum Pinnacle Sales Kickoff · Dec 2023 · 900 attendees · Keynote · Confirmed by the speaker (Speaker-attested record) · Paid engagement Verified engagement
- Ledger and Co. Conference Team Summit Ledger and Co. Conference · Nov 2023 · 1 attendees · Workshop · Verified by Jamie Solano, Event organizer · Paid engagement Verified engagement
- Harborview Chamber Forum Leadership Summit Harborview Chamber Forum · Sep 2023 · 120 attendees · External keynote / training · Confirmed by the speaker (Speaker-attested record) · Paid engagement Verified engagement
- Ledger and Co. Conference Annual Conference Ledger and Co. Conference · Jul 2023 · 240 attendees · Training · Verified by Robin Ellery, Program chair · Paid engagement Verified engagement
- Cornerstone Retail Group Regional Forum Cornerstone Retail Group · Jun 2023 · 350 attendees · Breakout session · Verified by Kim Aldana, Event organizer · Paid engagement Verified engagement
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No pay-to-play No one can pay for higher status, better placement, or more views. Visibility on this record was not purchased.Enforced
What is a Speaker Packet
A Speaker Packet is a speaker's complete booking profile at one link: bio, sessions, photos, video, testimonials, and the practical details a planner needs to book with confidence. On SpeakerPacket it is a living page the speaker keeps current, not a PDF that goes stale the day it is sent. When a packet is SP Verified, the engagement record in it has been confirmed engagement by engagement, so what you are reading is not only well presented, it is checked.
Help me read this record
A verified record can look like a wall of proof. This guide explains what its facts mean, and just as plainly what they do not mean. It is the same guide, built the same way from the same facts, on every SP Verified record.
What this record proves
- 31 verified engagements are on this record, each one confirmed before it was added.
- Named confirmers: 12 independent source(s) confirmed engagements on this record, including Robin Ellery, Kim Aldana, Sam Whitaker, Terry Lindros. A confirmation means that source put its name behind the engagement.
- 8 engagements rest on documentary evidence reviewed by SP Verified, such as a signed contract paired with a final invoice.
- 4 engagements are confirmed by the speaker and are labeled that way on the record, so you can weigh them accordingly.
- Repeat bookings: Ledger and Co. Conference (8), Pinnacle Sales Kickoff (6), Main Street Growth Summit (5) each hired this speaker more than once. Readers tend to weigh that heavily: the organization had seen the work once and chose it again.
- 27 of the 31 verified engagements are confirmed as paid engagements.
- The most recent verified engagement is from August 2026, so this record is still growing.
Full verification still in process - Not a full list at this time.
What this record does not prove
It does not prove this speaker is right for your event. Fit depends on your audience, your theme, and your room, and no record can judge that for you. It says nothing about fee or availability either. And keep the layers straight: testimonials, photos, and videos are listed material the speaker provided. The verified engagements are the part SP Verified checked.
How readers usually weigh a record
- Recency: is the record still growing, or did it stop years ago?
- Repeat bookings: did anyone who saw the work hire the speaker again?
- Independent voices: how many different confirmers stand behind the record, and who are they?
Decide which of those matters most for your event first. The record will then answer you plainly, and two speakers' records can be compared fact by fact, the same way.
Our promise, and its limit
SP Verified does not recommend speakers. Not this one, not any one, ever. We do not rank speakers, score them, or steer you toward anyone, and no speaker can pay to change a single fact on a record or a single line of this guide. Our job is only to make sure the facts under your decision are real, and then to get out of the way. Choosing the speaker who fits your event is your call, and it should be: you know your event, and we do not.
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Why no scores or rankings?
SP Verified authenticates a speaker's record. It never grades the speaker, and money never buys the verdict, the visibility, or the order speakers appear in. Strength shows in the record itself: how many engagements are verified, the years they span, and the bureaus and planners who confirmed them. Read the record and grade it your way. That judgment is yours. Ours is making sure the facts under it are real.
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